ACLT Institute
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Carry vendor accessibility evidence into the contract lifecycle
Connect ACR review, task evidence, acceptance, maintenance, and renewal.
Starter draft for review. Use as a conversation or planning aid.
Define the intended use before comparing claims
Record the product version, modules, configuration, integrations, users, and critical tasks. Include customer-facing services and internal platforms relevant to your scope.
Review evidence for that purchase
- Request a current Accessibility Conformance Report (ACR), evaluation methods, covered features, and known limitations.
- Confirm that the report matches the version and configuration you plan to use. Check missing criteria, unsupported claims, and remarks that conflict with conformance terms.
- Ask precise questions about barriers in critical tasks. Request demonstrations and coordinate qualified testing where the impact warrants it.
- Record the evidence reviewed, its limits, open concerns, and vendor responses. A report is evidence to examine, not a guarantee of accessibility.
- Work with authorized procurement and legal partners to agree requirements, acceptance evidence, remediation commitments, contacts, and review triggers.
Keep ownership after signature
Name the contract owner, implementation partner, acceptance reviewer, and escalation contact. Check the deployed configuration and preserve commitments through updates, service changes, and renewal.
Use a concise vendor follow-up record
Product and version; affected task; evidence gap or barrier; requested action; vendor contact; business owner; due date; acceptance evidence; next review. Discuss unresolved concerns with the people who can make the buying or renewal decision.
ACLT connection: access expectations become organizational practice when they follow purchasing decisions into delivery and ongoing relationships.