Create an agency accessibility charter
Agree who owns access, who funds improvements, and where unresolved barriers go.
Governance · Institute working draft
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Government sector · Leadership into practice
Make accessibility part of
how government works.
Connect leadership, governance, and everyday practice so people can complete the public services they need.
Build your agency action planFor agency leaders, program managers, ADA and Section 508 coordinators, and the teams they support.
Five decisions that shape access
Choose a place to begin
Start with one recurring practice
your agency can change and sustain.
Governance & ownership
Who can make the decision?
A named owner, a funded priority, and a route for unresolved barriers.Procurement & vendor evidence
What evidence informs the purchase?
Requirements and vendor follow-through carried into acceptance and renewal.Content & document publishing
Where can the next barrier be prevented?
Accessible source templates and a publishing handoff people can follow.Public service journeys
Can a person complete the whole task?
A service journey with owned handoffs and an accessible support route.Evidence & leadership reporting
What will leaders decide from this?
A short report that connects user impact, working practices, and decisions.ACLT in practice
Make the priority visible. Give decisions an owner. Build access into routine work. Learn from the service evidence.
A working toolkit for public service
Move from intention to a decision
Read a guide, take a worksheet to your team, or use the milestones below to make a plan. Institute materials are working drafts for review.
8 resources
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Review vendor accessibility evidence
Use ACRs, product evidence, and an accountable follow-up process to inform buying decisions.
Procurement · Institute working draft
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Set up a sustainable publishing workflow
Prevent new document barriers and triage existing material with clear ownership.
Documents · Institute working draft
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Map an accessible public service journey
Trace one resident task across forms, documents, vendor systems, and support.
Public services · Institute working draft
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Turn accessibility evidence into leadership decisions
Build a short agency brief with user impact, process evidence, and decisions needed.
Measurement · Institute working draft
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Know the government accessibility baseline
Distinguish state/local Title II from federal Section 508 and follow official sources.
Standards · Institute working draft
Read resource : Know the government accessibility baselineDownload HTML
ACLT at a glance
Understand the core idea: accessibility becomes sustainable when it is part of organizational identity and practice.
Guardians of Inclusion: empathy in action
Introduce the Institute initiative and facilitate a conversation about people, barriers, and leadership responsibility.
Empathy · Institute working draft
Read resource : Guardians of Inclusion: empathy in actionDownload HTML
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Requirements in context: state/local and federal
Official guidance checked October 22, 2026
State and local: ADA Title II
The web and mobile app rule uses WCAG 2.1 Level AA. The April 2026 extension sets these compliance dates:
- Population 50,000 or more: April 26, 2027
- Population below 50,000, and special district governments: April 26, 2028
Use DOJ's population rules, which may differ from the number of people your service reaches. Existing ADA obligations continue.
Read the DOJ rule fact sheetFederal: Section 508
The Revised Section 508 Standards incorporate WCAG 2.0 Level A and AA for web content, alongside other applicable ICT requirements. Confirm agency-specific policies and contract requirements.
The Title II dates shown for state and local government are not a federal Section 508 deadline.
Read the U.S. Access Board web baselineConfirm agency applicability and exception decisions with the authorized ADA or Section 508 coordinator and policy or legal lead. Open the full standards reference.
One service. One practice. A next step.
Your agency's next 90 days
Turn a workstream into an owned plan. Save a browser draft and download a copy for your team.
Accessibility and using this government hub
Use the skip link and labelled controls to navigate by keyboard. Resources have readable HTML pages and downloads. The hub uses the Institute's AA text contrast palette, responsive layouts, and reduced-motion support.
Drafts are saved on this browser only; download a copy to keep or share through your approved channels. These program tools support reflection and decisions. They are not a validated assessment, certification, or legal determination.
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Evaluate your accessibility culture
Look at the culture behind the work.
Use a guided team conversation to examine leadership, decision authority, everyday practice, learning, participation, and improvement. Record evidence and choose a practical next step.