Developmental · Not validated

Assess your accessibility culture.

Establish a developmental baseline across the six proposed ACLT organizational capabilities. Reflect on the conditions behind everyday work, record evidence, and choose a practical next step.

Start the self-evaluation

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Look at the work behind the experience

Choose one real journey.

Choose one team, service, or digital journey and a consistent review period. Use examples of actual decisions and work. A small-scope reflection cannot establish the culture of an entire organization.

  • One product or service journey
  • One department or cross-functional team
  • One recurring purchasing or publishing process

Whose perspective is included?

Include a leader with decision authority, people doing the work, accessibility expertise, and disabled people affected by the experience. Offer accessible ways to participate and record differing views.

Start on your own if helpful, then compare perspectives. One person’s reflection does not establish a culture across the whole organization.

Reflect. Find evidence. Choose a next step.

Your initial accessibility culture assessment

Think about recent work in the scope you choose. For each area, select the description best supported by what you know. “Not sure” is a useful finding.

Developmental assessment — not validated. These preliminary indicators reflect the six proposed ACLT organizational capabilities. The baseline is a planning aid, not a validated ACLT scale, maturity classification, certification, or technical accessibility or compliance result.

Each capability has one preliminary indicator rated 0–4. All six have equal weight. A full baseline is calculated only when all six can be rated; “Not sure” is an evidence gap, not a zero. These indicators are a new planning aid, not the study’s quantitative index or a validated survey.

What do the response options mean?
Not yet in place
We have evidence that this practice is not currently in place within the scope we chose.
Depends on individuals
It happens mainly through a particular person, extra effort, or repeated reminders.
Defined, starting to use
Expectations are documented and initial examples exist, but use or support is still inconsistent.
Repeatable with support
Clear expectations, ownership, and support are used in recent work.
Sustained and improved
Examples over time show the practice continuing across people or teams, with feedback used to improve it.
Not sure / need evidence
We do not have enough evidence, or perspectives differ. This is different from knowing a practice is absent.

Look for examples and exceptions. A written policy alone does not demonstrate that a practice is used.

Use de-identified process summaries. Keep personal, patient, student, employee, and confidential records in approved organizational systems. Responses stay in this browser and are not sent to the Institute or synced to your member account.

01Leadership Commitment

Leaders consistently prioritize accessibility through direction, resources, communication, and their own decisions.

Do leaders make accessibility a sustained priority and provide the time, resources, and support to act on it?

Think about: Recent priority decisions, allocated time or budget, leadership communication, and examples of leaders resolving constraints.

02Governance and Accountability

Structures, decision rights, policies, and oversight turn intentions into repeatable responsibilities.

Are accessibility responsibilities, decision authority, and escalation routes clear and used in routine work?

Think about: Role agreements, approval criteria, purchasing requirements, escalation examples, and follow-up records.

03Organizational Values

Shared beliefs and professional norms make accessibility part of what people expect from good work.

Do everyday choices show that accessibility and the participation of disabled people are shared expectations, even when priorities compete?

Think about: Examples of trade-offs, team expectations, perspectives of disabled people, and decisions changed by that input.

04Workforce Capability

Knowledge, practical skills, collaboration, and support distribute accessibility capability across roles.

Can people apply accessibility in their own roles, collaborate across teams, and obtain practical help when needed?

Think about: Role-specific tasks, usable guidance, preparation time, specialist support, and completed work examples.

05Organizational Learning

Education, mentoring, feedback, reflection, and shared problem solving refine practice over time.

Does learning from feedback, training, and recurring barriers lead to changes in how the organization works?

Think about: Learning activities, mentoring, review notes, shared lessons, implemented changes, and follow-up evidence.

06Socio-Technical Alignment

Governance, technology, tools, workflows, and collaboration support accessibility throughout digital delivery.

Do the organization’s technologies, tools, workflows, and decision processes support accessibility from planning through ongoing use?

Think about: Planning requirements, tool and template choices, procurement or release checkpoints, handoffs, and maintained services.

From reflection to practice

Take the next useful step.

Plan a focused pilot

Choose a manageable scope, agree an owner, and decide what evidence would show a change in practice.

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